Scaling ServiceNow SAM Pro across a corporate group: how to manage multi-entity complexity with clarity & control
Why your “Unknown Software” keeps coming back in ServiceNow SAM Pro, and how to fix it
(part 3 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
The familiar frustration
If you manage ServiceNow SAM Pro, you’ve seen it: you run reconciliation, open your dashboards… and there it is again: a long list of “Unknown Software”. You cleaned it up last month. You standardised names. You taught your team the right conventions.
Beyond the license: Why ServiceNow SAM Pro isn’t plug-and-play
(part 2 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
ServiceNow SAM Pro is powerful – especially with the latest enhancements such as Guided Setup and Now Assist. It can normalise thousands of installations, reconcile entitlements, reclaim unused SaaS licences, and produce audit-ready positions.
The hidden data problem: Why your ServiceNow SAM Pro implementation stalls at 20%
ServiceNow ITAM in 2025: From automation to intelligence - What it means for your SAM strategy
A Noventiq ITAM Services Insight
Microsoft 365 E7: What does your ITAM team need to do with it?
Microsoft has launched a new flagship product: Microsoft 365 E7, the "Frontier Suite." The bundle combines E5, Copilot, advanced Entra, Defender, and Purview functionality, and agent-based AI into a single SKU. For organizations that are already heavily invested in Microsoft technology and are serious about AI adoption, this could be a logical consolidation step. For ITAM teams, it is also a moment to pause and reflect. Not to dismiss E7, but to ask the right questions.
How ITAM powers sustainable IT: a practical guide to GreenOps
In 2026, sustainable IT is no longer optional. It’s a business imperative!
ITAM vs FinOps: Why the silo is a liability
Your asset data and your cloud bill are telling different stories, and that's costing you
Most organizations discover the problem in a similar way: a finance leader extracts a cloud cost report, flags a spike in software licensing fees, and sends it to the IT Asset Management team. The ITAM team opens their CMDB or SAM tool and finds… nothing that matches. Different categories, different vendors listed, different time periods. Two teams, two systems, two versions of reality. And somewhere in the gap, there’s a six-figure problem that neither team had the authority or visibility to detect alone.
Microsoft's April 2026 updates - ITAM teams still have time to act
Microsoft's April and May 2026 updates are already in motion, and for ITAM teams, the window to act is narrowing. License Mobility rights went live April 1st for Windows Server and SQL Server subscriptions under the Microsoft Customer Agreement. A 20% price reduction for Windows 365 Business and the launch of Microsoft 365 E7 land May 1st. And a technical compliance deadline for pricelist systems hits June 15th. The changes are here. The question is whether your organization is ready.