Posts about:
SAM Pro
Scaling ServiceNow SAM Pro across a corporate group: how to manage multi-entity complexity with clarity & control
Why your “Unknown Software” keeps coming back in ServiceNow SAM Pro, and how to fix it
(part 3 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
The familiar frustration
If you manage ServiceNow SAM Pro, you’ve seen it: you run reconciliation, open your dashboards… and there it is again: a long list of “Unknown Software”. You cleaned it up last month. You standardised names. You taught your team the right conventions.
Beyond the license: Why ServiceNow SAM Pro isn’t plug-and-play
(part 2 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
ServiceNow SAM Pro is powerful – especially with the latest enhancements such as Guided Setup and Now Assist. It can normalise thousands of installations, reconcile entitlements, reclaim unused SaaS licences, and produce audit-ready positions.
The hidden data problem: Why your ServiceNow SAM Pro implementation stalls at 20%